Contact Sikkim Game

Reach Us

Have a question about your account, a game result, or a transaction? The Sikkim Game support team is ready to assist. Reach us through either channel below for fast, reliable help.

Contact Us

• Email: [email protected], Best for billing disputes, account verification issues, or failed PhonePe / GPay / BHIM UPI payment queries. Include your registered mobile number and a short description to speed things up.
• In-App Chat: Open the Sikkim Game app, tap Support, then tap Start Chat. Live agents respond within minutes during active hours; the automated bot handles routine queries instantly at any time.

Email response time: within 24 hours, any day of the week.

Office Hours

Our support runs on a structured schedule so you always know when to expect a reply:

• Automated In-App Chat, 24/7: Get instant answers about PhonePe or GPay deposit status, withdrawal processing times, game rules, and account settings, around the clock with zero wait time.
• Live Human Agents, Monday to Sunday, 9:00 AM to 9:00 PM IST: Real staff handle complex cases such as failed BHIM UPI transactions, bonus credit discrepancies, and account suspension appeals.

Queries received outside live-agent hours are queued and addressed from 9:00 AM the following morning.

Online-Only Support

Sikkim Game is a 100% digital platform serving players across India. There is no physical office, branch counter, or walk-in centre, and no postal address to write to. Every support interaction happens through secure online channels:

• Email: [email protected]
• In-App Chat: Accessible inside the Sikkim Game app on any Android or iOS device

You receive the same consistent level of support entirely online. This keeps your account details secure and response times predictable, no need to visit any location in person.